Contact information

Need help choosing equipment, planning delivery or following up an order? Speak to Gym Machines for practical help with your home gym, studio or commercial setup.

Last updated: 7 October 2026

Get in touch

You can also use our online contact form. We aim to respond within one business day.

Business address

Gym Machines
134 Kempston Road
Gqeberha, Eastern Cape, 6020
South Africa

Please contact us before visiting, arranging collection or sending back equipment. We will confirm the arrangements and, for returns, the correct receiving address for your item.

Opening hours

  • Monday to Friday: 09:00-17:00
  • Saturday: 09:00-13:00
  • Closed on Sundays and South African public holidays.

All times are South African Standard Time (SAST).

Help us help you

For an existing order, include your order number and the product name. For equipment advice, tell us how you plan to use it, your available floor space and any delivery-access restrictions. For a fault or damage, photographs and the model details are helpful.

For complaints, returns or privacy requests, email us with the subject that best describes your request so we can direct it appropriately. Never send an online-banking password, PIN or one-time password.

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